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|Monday, 23 June 2008 20:54 | Print page:|
Aged care facility residents, families and friends of residents should expect quality of care and life for themselves and/or their loved ones, and engage in advocacy efforts to raise the standards of care.
Learn about a nursing home:
Aged Care Crisis provides what we consider are a reasonable set of resources to consult for evaluating nursing home choices - especially if you are a new nursing home consumer. Many other sources exist. Libraries and websites are good sources of additional information on nursing homes.
Consult the following sources to gain information about each of your chosen Homes (as well as information about the industry itself). By using these sources, you will further your knowledge about the facility's stability and management practices -- and you will also be introduced to general industry conditions:
1. Aged Care Standards and Accreditation Agency: Aged Care Facility Reports
The Aged Care Standards and Accreditation Agency (ACSAA) are the independent body responsible for managing the accreditation process and ongoing supervision and support for aged care homes in Australia. The core functions of ACSAA are to manage residential aged care accreditation, liaise with the Department of Health and Ageing about services that do not comply with standards.
2. Department of Health and Ageing: Sanctions Information Applied to Nursing Homes
Sanctions are penalties or actions against a residential care facility or proprietor for non-compliance with standards under the Aged Care Act 1997. The Department of Health and Ageing provides a very brief listing of sanctions applied to the facility. Unfortunately, some care facilities performance is so poor, that multiple sanctions are applied (these facilities are generally allowed to continue to operate, despite serious deficiencies, and in some cases, multiple sanctions applied for a multiple and serious deficiencies.
3. Media Reports
The news and media are gradually acknowledging aged care issues – you can also perform a search on all news and media articles by checking to see that the nursing home and/or provider has not been cited for poor performance: News Limited, News Limited Archive Search, ABC News Online, to mention a few. The National Library of Australia publishes a list of all Australian newspapers online. Alternatively, you can use our advanced site search to locate similar information.
4. Court Records
The Australasian Legal Information Institute (AustLII) provides free internet access to Australasian legal materials. AustLII publishes public legal information -- that is, primary legal materials (legislation, treaties and decisions of courts and tribunals); and secondary legal materials created by public bodies for purposes of public access. You can check to see if there are any court cases that include the provider's name - in many cases the nursing home is quite different to the provider name.
Another good source is the: Administrative Appeals Tribunal - a body that someone can go to if they do not agree with a decision that has been made about them by an Australian Government agency (eg, providers often appeal what they consider to be harsh penalties imposed by the Department of Health and Ageing, or the Aged Care Standards and Accreditation Agency). It is a high level independent body which reviews actions of Australian Government administration. It is not a court. The AAT only has jurisdiction to review decisions where it is given jurisdiction by another piece of legislation, for example, section 85-1 of the Aged Care Act 1997.
Recent Example: Saitta Pty Ltd [Belvedere Park Nursing Home].
Ensure the best care: